View Article |
Adoption of e-hailing applications: a comparative study between female and male users in Thailand
Athapol Ruangkanjanases1, Chayanee Techapoolphol2.
E-hailing, a process of ordering a taxi via mobile devices, has become popular in Thailand recently. This study focuses on applying Diffusion of Innovations Theory and Technology Acceptance Model in examining the factors affecting adoption of e-hailing applications in Thailand. The objective of this comparative study is to find significant factors influencing female and male users to adopt E-hailing applications. The hypotheses are constructed to test the influence of five factors on consumers’ attitude. This study uses a survey to collect data from 200 female and 200 male users who have experienced using e-hailing applications. The results indicate that the relative advantages and ease of use have an influence towards the adoption of e-hailing applications in both genders. Interestingly, social influence and physical security influence the adoption of e-hailing applications for among male users only.
Affiliation:
- Chulalongkorn University, Thailand
- Chulalongkorn University, Thailand
Download this article (This article has been downloaded 83 time(s))
|
|
Indexation |
Indexed by |
MyJurnal (2019) |
H-Index
|
0 |
Immediacy Index
|
0.000 |
Rank |
0 |
Indexed by |
Scopus (SCImago Journal Rankings 2016) |
Impact Factor
|
0 |
Rank |
Q4 (Computer Networks and Communications) Q4 (Electrical and Electronic Engineering) Q4 (Hardware and Architecture) |
Additional Information |
0.112 (SJR) |
|
|
|