View Article |
The influence of psychological capital on organizational citizenship behaviour: a review paper
Jen, Ling Gan1, Halimah M. Yusof2.
Organizations have been seeking methods that could maximize organizational
effectiveness. Organizational psychologists believed that organizational citizenship behaviour
(OCB) is one of the methods that could help to enhance organizations’ performance. Among
the psychological factors, psychological capital (PsyCap) is recognized as one of the effective
contributors in influencing employees’ willingness in showing OCB at the workplace.
Unfortunately, it was argued that emotional or psychological aspects have been overlooked in
organizational researches due to emotional is known as an irrational element among
employees. Contradictorily, the theory of effective event recognizes that employees’ emotions
and psychology status could affect employees’ behaviour at the workplace. Therefore,
psychologists believe that, by improving employees’ psychological status, employees’
behaviour could be enhanced. Human resource practitioners should focus on psychological
aspects such as PsyCap because the effort of improving employees’ behaviour has been a
major task in human resource management. Hence, this review paper focused on the linkage
between PsyCap and OCB, where the studies ranged from 2008 to 2018 were reviewed. From
the result of reviewing, inconsistency was found on the linkage between PsyCap and OCB.
Because of the inconsistency, it is recommended that future studies should conduct more
studies to confirm the linkage between the variables among corporate personnel. Besides,
future studies are also recommended to conduct longitudinal studies for the purpose to capture
the trend of changes.
Affiliation:
- Universiti Teknologi Malaysia, Malaysia
- Universiti Teknologi Malaysia, Malaysia
Download this article (This article has been downloaded 46 time(s))
|
|
Indexation |
Indexed by |
MyJurnal (2018) |
H-Index
|
1 |
Immediacy Index
|
0.000 |
Rank |
14/54,Q1(Social Sciences) 14/54,Q1(Social Sciences) 14/54,Q1(Social Sciences)
|
|
|
|