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Work-family conflict, work-family facilitation and job satisfaction: considering the role of generational differences
Chung, Ellen1, Thalany Kamri2, Vloreen Nity Mathew3.
This study investigates the relation between work-family conflict, work-family
facilitation and job satisfaction among the three different generations at an Enforcement
Agency in Malaysia. The term work-family conflict includes both work to family conflict and
family to work conflict; whereas work-family facilitation refers to both work to family
facilitation and family to work facilitation. Using questionnaire adopted from Greenhaus and
Beutell (1985), Wayne, Musisca, and Fleeson (2004) and Spector (1985)’s Job Satisfaction
Survey (JSS), data was collected from 300 employees at its Sarawak office. Analyses showed
that Gen X reported higher job satisfaction, Gen Y reported higher work-family, while Baby
Boomer reported higher work-family conflict. Pearson correlation analysis showed that workfamily
conflict was negatively related to job satisfaction while work-family facilitation was
positively related to job satisfaction for all three generations. When these relations were
examined by cohorts, the findings showed different level of strength and significance. The study
contributed towards understanding that managers need to consider generational differences in
designing work-family programs, to reduce work-family conflict as well as to enhance workfamily
facilitation, as these are directly related to job satisfaction.
Affiliation:
- Universiti Teknologi MARA, Malaysia
- Universiti Teknologi MARA, Malaysia
- Universiti Teknologi MARA, Malaysia
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Indexation |
Indexed by |
MyJurnal (2018) |
H-Index
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1 |
Immediacy Index
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0.000 |
Rank |
14/54,Q1(Social Sciences) 14/54,Q1(Social Sciences) 14/54,Q1(Social Sciences)
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