Prevalence and levels of burnout among nurses in Hospital Raja Perempuan Zainab II Kota Bharu, Kelantan
Zaidah Mustaffa1, Chan, Siok Gim2.
The main objective of this study is to evaluate the nurses' level of burnout and identify the factors that
influence it. Burnout, one such stress-related outcome, has been conceptualised as a multidimensional
construct consisting of emotional exhaustion, depersonalisation and reduced personal accomplishment.
Items adapted and translated from Maslach Burnout Inventory were used to collect data from 60
respondents. Among the respondents, 5.0% showed a high level of Emotional Exhaustion while 95.0% were
at the moderate and mild level. Respondents with a high level of Depersonalization constitute 3.3% while
96.7% were at a moderate and mild level. Analysis show that 48.2% are at the high and moderate level for
Personal Accomplishment while 51.7% is still at the lower level. Mean score for Personal Accomplishment
33.53 as oppose to Emotional Exhaustion 15.90 and Depersonalization 3.60 indicate a low level of burnout
characteristic among the staff nurses. Correlation analysis suggest a significant but moderate relationship
between Emotional Exhaustion and Depersonalization r = 0.62, p<0.05. A conducive working environment
was suggested as a way of improving quality of health care and to hinder burnout.
Affiliation:
- Kolej Kejururawatan Kubang Kerian, Malaysia
- Open University Malaysia, Malaysia
Download this article (This article has been downloaded 180 time(s))